Privacy policy

Last updated: December 24, 2025

This Privacy Policy describes how lugxery.com (Lugxery LLC) (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lugxery.com (the "Site").

1. CONTACT INFORMATION If you have questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

  • Email: sales@lugxery.com
  • Phone:‪ (508) 545-3416
  • Business Address: lugxery.com (Lugxery LLC), 3 Woodside Ln, Burlington MA, 01803, United States

2. DATA WE COLLECT When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: We automatically collect details like your web browser version, IP address, time zone, cookie information, and how you interact with the Site. This allows us to load the Site accurately and perform analytics.
  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is required to fulfill your order and process payments.

3. HOW YOUR DATA IS USED AND STORED We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products and offers. Your data is stored securely through our service providers’ infrastructure (such as Shopify) and is retained for our records unless and until you ask us to erase it.

4. SHARING WITH THIRD PARTIES We share your personal information with service providers to help us provide our services and fulfill our contracts with you.

  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.

5. COOKIES AND TRACKING TOOLS We use cookies and similar tracking technologies to improve your experience and analyze Site usage.

  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read how Google uses your data here: https://policies.google.com/privacy.
  • Meta Pixel: We use tracking pixels to measure the effectiveness of our advertising on Facebook and Instagram.
  • Reddit Pixel: We use the Reddit Pixel to analyze user activity on our Site and to display interest-based advertising to you on Reddit.

6. OPT-OUT INSTRUCTIONS You can opt out of targeted advertising by using the links below:

7. YOUR RIGHTS (ACCESS, UPDATE, DELETE) You have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at sales@lugxery.com.

8. CHANGES We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. JURISDICTION & GOVERNING LAW This Privacy Policy and our privacy practices are governed by the laws of the Commonwealth of Massachusetts and the federal laws of the United States. By using our Services, you acknowledge that your personal information is processed in accordance with these laws.